What We Collect and Why We Use It
When you create an account with us, we collect the information you provide directly: your name, email address, date of birth, and the identity documents we need to verify your account under applicable state requirements. When you add a payment method — PayPal, Venmo, or a
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Play+ prepaid card — we receive a transaction reference and confirmation token from the payment processor, not your full account credentials or card number. We also collect device and session data automatically: your IP address, browser type, and pages visited. That data helps us detect unauthorized
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access and improve how the lobby loads on your device. If you contact support via live chat or email, the content of that conversation is stored and linked to your account for service continuity. We do not sell your personal information to third parties. Data shared
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with payment processors like PayPal is governed by those processors' own privacy terms in addition to ours. Retention periods depend on regulatory requirements in the eligible states where you access our platform; we do not keep data longer than required.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.